Explore the Breezy Themes world, learn more about us, our products, our services and our themes’ great potential.
About us
Breezy Themes is your destination for well-developed themes for your Freshdesk support center and all related services. We sell our templates as digital downloads. Within a short time, Breezy Themes has become a leader in outstanding templates creation, Freshdesk branding and customization.
Our themes
All of our themes are responsive and are designed to work seamlessly on both fullscreen and portable devices. They are created using the most modern technologies. All the original features and tools of Freshdesk are available and fully supported at our themes. Moreover, we provide an extra library to extend the Knowledge Base with some cool visual components and features.
If you would like you can install your theme on your own. However, if you prefer don't spend time installing your theme, we can do this for you. You will need to provide us with temporary admin access to carry out the installation.
The Branding service provides basic changes of a purchased theme: we can change the colors of support portal elements, use your corporate font and logo, change hero image and customize icons.
The Customization service is a convenient and fast way to make your support portal completely meet your requirements. The cost of this service depends on the level of the task difficulty and is calculated individually in each case.
If you have any other needs related to Freshdesk such as apps development, integration, consulting, agent training, setup and configuration, etc. just let us know.
After the job is done, we create a demo support portal where you can check all the changes made. Afterward, we install the modified theme on your Freshdesk support portal where everything can be tested again but with the real content in the preview mode. Only after that and when you are ready, we publish the final theme.
Our advantages
The major benefit of purchasing our themes and services is the price: you get a high-quality design at a reasonable price. You don't have to hire a web designer, web design studio or specialists who know Freshdesk architecture.
The second advantage is the time frame: you get a theme from our catalog immediately after making the payment. If you need branding or customization services, they usually take 2-5 working days. If you hire other teams or specialists without Freshdesk expertise, it usually takes anything between five to fifteen working days for a good designer to create web pages of similar quality, and from five to fifteen business days for a good web developer to code them.
Freshdesk is our specialty. Thanks to our deep knowledge and expertise, we can guarantee high quality results faster, cheaper and better than freelancers, web-studios or direct competitors. We know every detail of Freshdesk, even the smallest ones, and don't miss anything. Moreover, we provide an extra library to extend the Knowledge Base and Forums with some cool visual components and features.
Where does the price come from, what is included and what’s not - find out from this paragraph.
Fully transparent prices
Themes pricing
You can find the price for each of our themes in our catalog. The price of a theme includes its purchase and installation to your Freshdesk support portal. Any Freshdesk template or service will cost you exactly the price specified in the catalog.
Services pricing
Some of the services (such as branding) are rather standard, and you can find the price for each of them in our catalog.
The cost of other services (such as customization) depends on the level of difficulty and is calculated separately in each case. Just share your customization requirements with us, and we will calculate the cost.
During checkout of your order, you may see some additional offers appear, such as services or options that you can add to your cart. However, we do not have any hidden costs involved in our template sales.
If you decide to order additional options later, it will feature as a separate order.
Free services
Some of the services (such as installation) are free since they don't require a lot of time.
No hidden payment
No monthly fee! All prices are one-off.
No extra payments.
No taxes.
No commissions.
It doesn’t matter whether you use an existing support portal or create a new one, or how much content or how many agents you have.
The prices you see in the catalog or cart are final.
Note
Freshdesk plan price is not included in the template price. You’ll need to purchase the Freshdesk plan subscription and template separately.
Important information about the terms of using our products for Freshdesk and Freshservice support portals.
Modify the chosen template on your own or order our services to modify it. Every theme gives you a non-exclusive license that lets you or your customers create a single end product.
Use themes for one domain only. You can use the template with additional Freshdesk and Freshservice support portals if you have multibrand licenses.
You can not
Share, resell, or redistribute our templates multiple times in the original or modified form. You should buy a new theme every time you want to give it away to a new customer.
Claim intellectual or exclusive ownership of any of our products, modified or unmodified. The intellectual rights of the theme remain the property of Breezy Themes. If we become aware of unauthorized distribution, your license may be voided without refund, and all support portals that use the original code or illegal copies must stop using them. In these cases, we can take legal action against you.
Make more than one support portal using the same template (to make another support portal with the same theme you have to purchase a multibrand license).
Demonstrate our themes for commercial purposes without credit to Breezy Themes.
Give competitors access to the template.
License themes and make them available on your site for download.
Add a theme code or its parts to public repositories (GitHub, GitLab, Bitbucket, etc) because it will be available to everyone on the Internet and can be used as an unauthorized copy. The code of a theme or extensions in its original or modified form can be used only by the company that made a purchase.
You agree to prevent your third parties from unauthorized use of our templates. If you learn about such cases, please let us know at hello@breezythemes.com.
This article shows how all-purpose our themes are.
Freshdesk Sprout, Blossom, and Garden plans don't support customized templates, so our themes are not compatible with them.
If you have any worries about losing or modifying your support portal content while installing any of our themes, don’t be. We take care of it.
Our themes don't affect any support portal content or content management options. You can edit Articles, Categories, etc. as usual by using the built-in Freshdesk Editor.
Moreover, some additional features become available after installing our themes: you can fill the Knowledge Base with some cool visual components and Font Awesome icons.
No interruptions
Customization and installation activities will not affect any content or availability of your support portal. You check the changes and publish everything when you are ready, the changes are published immediately.
If you have clients worldwide, you need your support portal in different languages. Breezy Themes can help you with it, all you need is to choose the right Freshdesk plan and enjoy. See how it works below.
Our themes fully support Freshdesk multilingual feature. You can provide your customers service in 40+ languages.
Freshdesk automatically identifies the user’s language and switches the language of the support portal to the user’s language.
What can be translated into 34 languages :
Support portal content. If you create articles in different languages, the user sees it converted to his language
Essential support portal elements: buttons, comments, search boxes, articles writers details, welcome messages, service alerts, etc. All of them will be translated to the requested language
Additional support portal elements which have been created under the Branding and Customization services: custom-made icons, notifications, callout boxes, text in custom-made elements, etc.
Important!
The multilingual feature is available as a part of the Estate and Forest Freshdesk plans.
What we can do for you if your theme files are lost.
If you lost your Freshdesk template files, you can request them to be resent to you. Please contact us via hello@breezythemes.com and provide us with the following information:
The email address used to make the purchase.
Order ID.
Name used for the order.
You’ll be forwarded to one of our specialists to assist you with the download renewing.
Most of our Freshdesk and Freshservices themes have an option to use custom icons and background images for the search area. Below you can find our recommendations for their dimensions and formats.
General recommendations
Logo
No specific sizing requirements.
Transparent version and SVG format are preferred.
Custom blocks icons
100x100px
We recommend using SVG icons as they look beautiful on all devices.
Search area background image (hero unit)
At least 1600x1100px
We recommend using a colorful photo in JPEG format.
Recommendations for images in specific themes
Frio
Moose
Bridge
Otay
Search area background image (hero unit)
At least 1600x1100px
We recommend using a colorful photo in the JPEG format.
